Beaumont 3117.0.0 - App Store

Beaumont 311 is an easy way for you to report non-emergency issues such as water leaks, potholes, high weeds and more to the City of Beaumont. The app uses GPS to identify your location and provides a list of commonly request services to choose from. The app allows you to upload pictures or videos to accompany your request. Reports are automatically sent to the City’s 311 system and routed to the appropriate city department for resolution. Residents can track the status of reports they or other members of the community have submitted and learn when they have been resolved.

Version History - Language support improvements and translations are available in the mobile app where enabled. 7.0.0 Aug 14 - This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility. 6.5.0 May 21 - This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience. 6.3.1 Mar 14 - Update age rating questions 6.2.7 Jan 27 - Bug fixes and minor enhancements 6.2.6 12/12/2025 - Fixed bug in request form, in which text input was scrambled on devices running iOS 26.
- Fixed bug in request comment form, in which prepared message option was missing for staff users. 6.2.4 11/05/2025 - Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement 6.2.1 04/23/2025 - Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates 6.1.0 02/26/2025 - Upgrade iOS version 5.16.0 12/14/2023 - Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes 5.15.0 08/22/2023 - Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes 5.13.0 04/26/2023 We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services 5.9.7 08/30/2022 We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services 5.8.7 06/24/2021 We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests 5.8.4 12/06/2020 • Fixes crash after commenting in iOS 13.4 5.6.9 06/15/2020 Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes

We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests

We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.

Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors 5.6.0 06/24/2019 Quick navigation to report issues, find issues, learn about your city, and manage your profile.
Smarter reporting to identify, locate, and submit issues.
Dynamic Map and List of nearby issues.
New Place tab to find more city services.
More ways to share with friends and neighbors. 5.1.11 01/02/2019 4.8.1.4 12/28/2016